All systems are operational

About This Site

Welcome at Fonzer’s statuspage. On this page you will find the status of our telephony platform, including maintenance updates and incidents.

Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at support.fonzer.com

Incident Status

Investigating: We have reports of a problem and are currently investigating.
Identified: We have identified the issue and are currently working on a fix.
Watching: We have executed a fix and are currently monitoring the situation.
Resolved: The fix was successful. The incident is resolved and closed.

Component Status

Operational: The component is working, no issues have been reported.
Performance Issues: The component is working, but some performance issues can be experienced.
Partial Outage: The component may not be working for everybody. For example this could be a geographical issue.
Major Outage: The component is not working for anybody.

PBX

Registrations

Operational

Incoming Calls

Operational

Outgoing Calls

Operational

Internal Calls

Operational

BLF

Operational

Qaller App

Operational

Web Calls

Operational

Trunks

Registrations

Operational

Web Interfaces

Panel

Operational

API

Operational

Other

Network

Operational

Past Incidents

21st May 2026

BLF Direct Call Pick-up via BLF issue

When trying to pick-up a call via the BLF on a device, there can be an issue when the user only has a Qaller app active.

The pick-up has been fixed.

20th May 2026

No incidents reported

19th May 2026

No incidents reported

18th May 2026

BLF BLF has been disabled

The incident has been fully resolved. All services, including BLF, are back to normal. If you are still experiencing any issues, please do not hesitate to contact us.

Outgoing Calls Outgoing calls

Outbound Calls are back up.

Internal Calls Internal calls

Internal calls are possible again.

Qaller App Qaller App

Qaller app services are back.

Web Calls PBX issue

Web Calls services are back.

Incoming Calls Fixed Phone issues

In bound calls are possible again.

The situation has partially stabilised. Things are moving in the right direction and we are working towards full resolution. We will keep you updated as the situation develops.