All systems are operational

About This Site

Welcome at Fonzer’s statuspage. On this page you will find the status of our telephony platform, including maintenance updates and incidents.

Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at support.fonzer.com

Incident Status

Investigating: We have reports of a problem and are currently investigating.
Identified: We have identified the issue and are currently working on a fix.
Watching: We have executed a fix and are currently monitoring the situation.
Resolved: The fix was successful. The incident is resolved and closed.

Component Status

Operational: The component is working, no issues have been reported.
Performance Issues: The component is working, but some performance issues can be experienced.
Partial Outage: The component may not be working for everybody. For example this could be a geographical issue.
Major Outage: The component is not working for anybody.

PBX

Registrations

Operational

Incoming Calls

Operational

Outgoing Calls

Operational

Internal Calls

Operational

BLF

Operational

Qaller App

Operational

Web Calls

Operational

Trunks

Registrations

Operational

Web Interfaces

Panel

Operational

API

Operational

Other

Network

Operational

Past Incidents

14th December 2024

No incidents reported

13th December 2024

No incidents reported

12th December 2024

No incidents reported

11th December 2024

Problem with incoming calls

We have reports of an issue with calls. Currently our engineers are investigating them. As soon as more information becomes available, we will update the status of this incident.

All functionalities have been restored now that the BLFs are enabled again. We will continue to monitor the situation closely.

In most cases, restarting the phone can resolve the issue and restore most functionalities. However, BLFs will not work until they are reactivated by the platform technicians.

Our team is still working on a solution. We can see the most issues on fixed devices. In the meantime we have disabled BLF for fixed devices. We will provide you with an update shortly.