All systems are operational

About This Site

Welcome at Fonzer’s statuspage. On this page you will find the status of our telephony platform, including maintenance updates and incidents.

Reporting an issue

If you wish to report an unmentioned issue with one of our services, please raise a ticket at support.fonzer.com

Incident Status

Investigating: We have reports of a problem and are currently investigating.
Identified: We have identified the issue and are currently working on a fix.
Watching: We have executed a fix and are currently monitoring the situation.
Resolved: The fix was successful. The incident is resolved and closed.

Component Status

Operational: The component is working, no issues have been reported.
Performance Issues: The component is working, but some performance issues can be experienced.
Partial Outage: The component may not be working for everybody. For example this could be a geographical issue.
Major Outage: The component is not working for anybody.

PBX

Registrations

Operational

Incoming Calls

Operational

Outgoing Calls

Operational

Internal Calls

Operational

BLF

Operational

Qaller App

Operational

Web Calls

Operational

Trunks

Registrations

Operational

Web Interfaces

Panel

Operational

API

Operational

Other

Network

Operational

Past Incidents

10th February 2022

No incidents reported

9th February 2022

No incidents reported

8th February 2022

No incidents reported

7th February 2022

Incoming Calls Disconnected calls

We have had several reports of incoming calls being disconnected.

This issue was first noticed on monday 7/2.

This is currently being investigated with our 3rd party interconnection partner.

Our interconnect partner has stated that the issue has been resolved.

Issue has been identified to be caused by a major interconnect operated by Proximus.

We have requested a fix to be provided as soon as possible, but unfortunately it is not under our direct control.